FAQ

The bike rental system is based on calendar days. When you rent a bike, the days of use are counted from the day of collection to the day of return. You can request early collection of your bike (for example the evening before to ride early) however we can not guarantee it.

No, unfortunately not. Our minimum rental is 1 day.

We always recommend that you reserve a bike in advance, especially during high season. This is to ensure that the requested model is available in your size. Reserving a bike ahead of time also speeds up the pick-up process because the bike will already be ready and prepared for you.

It is possible to cancel your reservation by contacting us by email. Please notice that there is a penalty fee of 20% of the reservation cost so please make sure you choose the right dates and bikes. The deposit paid when booking online will not be refunded in case of cancellation. Please notice that if you do not show up on the pick up date, the reservation will be kept only during that day and automatically cancel afterwards.

For our rental bikes, we can provide Look, Shimano Road, Shimano MTB, and flat pedals included in the rental price. If you need another type, please bring your own and our mechanics will be pleased to mount them on your rental bike.

No. Please bring your own shoes, cleats, and helmets. We do not have any of those for rent.

We do not supply a lock with any of our rental bikes. We do not recommend leaving the bikes unattended. If a bike is stolen during your rental period you are held responsible for the cost of replacing the bike.

We expect all clients to be able to fix a puncture. For mechanical breakdowns we provide an emergency service. Please contact us at +370 625 34234